Legal Change Log
Every revision of the documents below, newest first.
This page lists every dated version of our Privacy Policy, our Terms of Service, and our Data Deletion Instructions, with a plain summary of what changed and why. A summary is written for someone who will not read the diff, so it says what a change means rather than which sentence moved.
August 7, 2026 (Loki 1.3.0)
Privacy Policy. Material change, notified by email and in the app.
The privacy policy was revised to describe private channels and direct messages in internal team chat, to record a new log of administrative access by Omni staff, and to set shorter retention periods. Every change narrows what Omni can see or how long anything is kept.
- Internal team chat now has public channels, private channels, and direct messages, each with its own visibility. The policy previously said all chat was visible to everyone in the agency workspace, which is no longer true.
- Omni staff cannot read the content, name, topic, or membership of any private channel or direct message. This is a new commitment, and it binds our administrative tooling and the view-as session alike.
- The only route into a private conversation is a support access grant issued by the agency's own owner, for a conversation that owner is part of. A grant lasts at most 7 days, is revocable at any moment, and Omni cannot issue one to itself.
- Removing a chat message now erases its text and attachment list for everyone. Previously the record was hidden from the workspace but retained.
- A new category of record is described: a log of which Omni staff account opened which record and when, kept for 6 months and then deleted automatically.
- Audit log and usage metering retention changed from the life of the agency workspace to 12 months, after which it is deleted automatically.
- Portal sign-in can now use a second factor, so a TOTP factor record joins the portal records the policy enumerates.
July 25, 2026
Privacy Policy, Terms of Service, Data Deletion Instructions
Initial publication of the privacy policy, the terms of service, and the data deletion instructions.
Read the Privacy Policy Read the Terms of Service Read the Data Deletion Instructions
Questions
If anything on this page is unclear, or you want the reasoning behind a particular change, write to thor@omni-systems.ai and we will explain it.